Troubleshooting (2X)

This page contains common troubleshooting methods for the ERS-210.

Head Syndromes
The three head axes are prone to malfunctions due to a design flaw of the clutches, known as Droopy Head Syndrome (DHS), the up and down movement of the head, Tilt Axis Syndrome (TAS), the funny doglike tilting movement of the head, and Pan Axis Syndrome (PAS), the left and right (turning) movement of the head. If an ERS-210 head does not make the usual quiet mechanical whirring sounds while being manually turned in a certain direction, the head likely has the syndrome relating to that axis. When the AIBO is powered on, the head may become stuck in a certain position and make a very loud whirring noise. AIBO will not be able to get itself out of this position without human interference- the head must be nudged towards the position it is trying to carry out. Failure to nudge may result in the AIBO going into Jam Mode, but affected AIBOs are known to go into Jam Mode by themselves relatively quickly after booting up. Once repaired, the AIBO will not whir anymore and will move better/faster and not enter Jam Mode as often. There is a way to glue the clutch back together, but it is rarely used now as the glue can separate or weaken over time. The best way to repair the clutch is to have a hole drilled and a pin placed through to keep the pieces stable. This method is known as pinning. You can also get the clutches repaired by the new unibody clutch method that the Aibo clinic does. The original clutches are replaced with an entirely new clutch that is fixed to where the pieces won't move.